Schwinn Airdyne Evo Comp Exercise Bike

Comment: I had my first experience with the Schwinn Airdyne Evolution Comp Exercise Bike during a 12 week/3 session a week program of cardio exercise at my local hospital. It was the most comfortable and enjoyable piece of exercise equipment that I used during that period. Instead of signing up at a gym after my program was completed, I purchased the Schwinn bike from Amazon.com. When I began using it at home, I found it very hard to pedal and noticed that the belt was scraping against the sidewall of the safety cage around the fan and leaving a black powder on the floor.
I called their customer service number in my owner's manual and was immediately connected to a friendly knowledgable representative who told me that she would order a new belt immediately and notify their service technician in my area to call me and make an appointment to install the new belt.
Four days later, the belt arrived via FedEx and two days later the tech was at my home, replaced the belt, adjusted my bike and now I'm speeding along on my new Schwinn bike. My treatment by their customer service folks couldn't have been better!

Comment: The bike was exactly what the doctor ordered and the price was absolutely the best found anywhere! That, on top of free shipped.... Again, very impressed!!! Amazon has yet to disappoint me...they even took back the extra seat and timer purchased; which I thought I would need should the one be too small. All around good sale, good price, perfect customer service on the returns too! Thanks Amazon! - jeff

Comment: I have just received this item and am in the process of putting it together. I'm 59 and have so many assembled gas grills, etc. in my past that I can't keep count. This is the worst experience I've ever had, the more shocking because it's at the hands of a reputable company like Schwinn. The directions are a joke....the text is confusing and uninformative. The drawings are unbelievable.....very small....way too small to give any clue what most of the parts really look like. You just have to take an educated guess. This may be a good product once I get it together, but I'll never buy anything else from Schwinn unless it's already assembled.

Comment: My DP Air Gometer finally bit the dust after 20 years of service. I was looking for another dual action exercise bike and began reading the reviews about the Schwinn bikes. Wanting a quieter bike I decided on the Evolution Comp. Man am I happy with this purchase! Only had it one day but here's my review.

For all you DP users, the Comp is about 40% quieter than the DP and "built like a tank" as one reviewer put it. The arms are a little closer to you on the Comp so it kind of forces a better back posture than the DP. (I used to slouch my back a little as I got tired on the DP - can't do that on the Comp.) The gel seat on the Comp is SOOOOOO much more comfortable than that seat on the DP. The resistance is about 10% less on the Comp than the DP for the same amount of energy applied (could be because my DP was old), but believe me you will get the workout you're looking for. The computers are different which is another adjustment (didn't have WATTS and METS on the DP). The Comp can receive and display heart rate monitor transmissions from my Polar heart rate monitor.

Assembly was not a problem for me. Metric allen wrenches are necessary. I did follow the advise from other reviewers to identify the parts on the parts list with their corresponding reference numbers on the assembly diagrams BEFORE ASSEMBLING. I also found the same mistake that another reviewer reported that there are four levelers rather than two as shown on the parts list. Also I ended up with two more machine screws with affixed washers that were not on the parts list and not needed.

Hope this helps for all you DPers out there. Would I by this bike again? ABSOLUTELY!

Comment: The bike is great. The assembly instructions are poor. Amazon customer service could be alot better. I received the bike damaged, either Amazon or UPS is to blame. Don't buy a big item like this from Amazon. Buy local and have them set it up and make sure everything works properly. Once this item is delivered it is your problem.